Speare Support posted on Feb 13 2017 3:08AM

Fixing Boards That Won't Load

There's a little 5 step trick to getting spinning boards to load quickly again

If you're seeing the spinner on any of your boards. Don't worry. You can use this little 5 step fix to get back up and running quickly. We are working on fixing this problem permanently.

Here's how to fix the problem.

  1. Click the profile button in the top right corner of the web app

  2. Click the "Manage Account" link

  3. Scroll to the "My Profile" section

  4. Click the "Clear Packages" button

  5. Cancel the message box that pops up

Now when you go back to the Speare dashboard, your boards will load quickly.

Note: you might need to refresh the page in order to get the boards to load.

OK... that might be more like 6 or 7 steps, but we do hope you find that you're back up and running again.

If you have any questions, please feel free to write to us at support@speare.com anytime.